Highway 9 technical support is designed for enterprises that operate Highway 9 Mobile Cloud in 24/7 production environments and cannot afford to take any downtime. It is included as part of the Highway 9 Mobile Cloud subscription.
Our Support Program Includes
24/7 support
For high severity issues, support services are available 24 hours a day, 7 days a week via web and email
Access to experts
Connect with our experts through a dedicated support channel for personalized assistance
Need support?
You can request a support case through our support portal or via [email protected]
Support Program Highlights
Support is included as a part of your subscription.
All customers get access to software updates and patches via the Highway 9 Mobile Cloud Portal.
Customers can access support services 24 hours per day, 7 days a week via our support portal.
Support includes advanced hardware replacement for Mobile Edge appliances and access points.